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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
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Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
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- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Uncategorized

When I push the button Simulate in my desktop version…it doesn’t show a screen.

Peter shared this problem 14 months ago

Solved

Hi… my trial will expire today, and I’m willing to buy a yearly plan, BUT my software does not work very well…When I push the button Simulate in my desktop version…it doesn’t show a screen.If we can fix that problem, I’ll buy a plan

The same problem

Comments (5)

Danielle Schneider ● 14 months ago

Very sorry about that!

We can try changing the simulation browser. Go to Preferences -> Default browser -> Choose a browser application (any except Safari, which has security limitations that don't allow simulation)

Please let me know how this works for you.

Reply URL

Peter ● 14 months ago

This works PERFECT, THank you

I took FireFox browser

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Peter ● 14 months ago

extra question, The link that it creates to that browser, Can I copy paste that to anyone ? Will that work on there browser too ?

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Danielle Schneider ● 14 months ago

The path shown when you simulate is the path in your local files, so sending that to someone won't work. You'll need to either

1) Send them the .vp file

2) Share the prototype to your online account, and then send them a link, or add them as a reviewer. You can learn about that here.

URL

Peter ● 14 months ago

Thanks... you were great help

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