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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Subscriptions & Licenses

Unable to lock key: White spaces are required between publicId and systemId.

Marissa shared this problem 2 years ago

Solved

I downloaded Justinmind version 6.4.1 as your sales team told me, because this seems to be the last version which is included in my maintenance period.

Everytime I try to enter my key I get following error:

/community/public/temp/874a60b22545391dfa1a6764f51aad4f

After that, I tried to check for updates. This message will pup up:

/community/public/temp/4e653fa2b62b14d00ac1cc2b98cadbe5

Thank you for your support!

Best reagrds.

The same problem

Comments (3)

Sonia Durán ● 2 years ago

Hi there,

Best,

Reply URL

Sonia Durán ● 2 years ago

Dear Marissa,

Can you try activating again your license key? We have applied some changes to your account.

Kindly let me know how it goes.

URL

Marissa ● 2 years ago

Hello Sonia,

it is working now.

Thank you very much!

Best regards,

Marissa

URL