justinmind-logo
 
Upvote 1

Unable to lock key: White spaces are required between publicId and systemId.

Solved Marissa 5 years ago

I downloaded Justinmind version 6.4.1 as your sales team told me, because this seems to be the last version which is included in my maintenance period.


Everytime I try to enter my key I get following error:


/community/public/temp/874a60b22545391dfa1a6764f51aad4f


After that, I tried to check for updates. This message will pup up:

/community/public/temp/4e653fa2b62b14d00ac1cc2b98cadbe5


Thank you for your support!


Best reagrds.

Replies (1)
photo
1

Hi there,


Contact us here they will help you sort this out.

Best,

photo
2

Dear Marissa,


Can you try activating again your license key? We have applied some changes to your account.


Kindly let me know how it goes.

photo
2

Hello Sonia,


it is working now.

Thank you very much!


Best regards,

Marissa

photo
Leave a Comment
 
Attach a file