How to transfer paid subscription to another account?

Iris shared this problem 4 years ago

Solved

I would like to transfer a paid subscription to my colleague's account as I only paid for it, not using it. How can I do that without adding users and more subscriptions?

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Comments (4)

Sonia Durán ● 4 years ago

Hi Iris,

Your request is being dealt with in our Customer Support Portal.

Best,

Sonia Durán

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Iris ● 4 years ago

Hi Sonia, I didn't get reply to my question, and the problem is not solved, can you reopen please and deal with it ASAP.

Thanks,

Iris

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Juan Pablo Rodriguez ● 3 years ago

I have the same issue, did you solve it? thanks

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Danielle Schneider ● 3 years ago

You should send in a question to the customer support portal.

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