Upvote 2

How to transfer paid subscription to another account?

Solved Iris 8 years ago

I would like to transfer a paid subscription to my colleague's account as I only paid for it, not using it. How can I do that without adding users and more subscriptions?

Replies (3)
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Hi Iris,


Your request is being dealt with in our Customer Support Portal.


Best,


Sonia Durán

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Hi Sonia, I didn't get reply to my question, and the problem is not solved, can you reopen please and deal with it ASAP.


Thanks,

Iris

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I have the same issue, did you solve it? thanks

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You should send in a question to the customer support portal.

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