Connection error on app

Thais shared this problem 11 months ago
Known

Almost everytime I try to access a prototype on the app or test something on my device I get the error saying it's impossible to reach Justinmind's server. I have to keep trying and trying and trying and it's very hard to get any prototype working.


What is happening with the servers? Is there another way to access prototypes on the phone?

Comments (1)

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Hi there,

Try signing out of the app and then go to your settings. Make sure that 'Connect to your own Justinmind Server' is empty. If that doesn't work, we suggest reinstalling the mobile application.

Best,

Danielle