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Cannot open vp file from other teammate

Known Asiaray IT 10 months ago

Wonder why I cannot open the vp file that composed from my teammate. She already share the files to me.. It shows a message to open error file.

Her JIM version is v9.2.2

My Mac's JIM version is v8.7.10

I also tried to update my JIM in Mac, but no other updated version.I'm so disappointed Justinmind protect too much on file sharing and access between user accounts, it makes users so inconvenience.

Replies (2)

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attached the log file for your review

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Hello,

It is because you are trying to open a prototype in an older version than what the prototype was made in. You will have to update to version 9.2.2 and then you'll be able to open the prototype.

Thank you,

-Chloe

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Does Mac version has 9.2.2? I tried to process update checking, but it said my version v8.7.10 is already the latest version

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Hello,

You can download the latest version for Mac here. It is version 9.2.2.

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