Upvote 1

Impossible to login

Solved Wieneke 3 years ago

Hi there, I'm having trouble logging into the program (not the web account). When I try to login I get the notification "you may only sign-in with a same user in 2 computers". I'm confused because I only have signed-in from 1 device. Can somebody help me with this so I can enter the program again, thanks!

Replies (1)
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1

Hello,

I looked at your account and you were logged into 2/2 computers. I have reset those activations so now you should be able to login.

Thank you,

-Chloe

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Yes, I can login again, thanks a lot Chloe!

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