Upvote 1

Impossible to login

Solved Wieneke 3 years ago

Hi there, I'm having trouble logging into the program (not the web account). When I try to login I get the notification "you may only sign-in with a same user in 2 computers". I'm confused because I only have signed-in from 1 device. Can somebody help me with this so I can enter the program again, thanks!

Replies (1)
photo
1

Hello,

I looked at your account and you were logged into 2/2 computers. I have reset those activations so now you should be able to login.

Thank you,

-Chloe

photo
1

Yes, I can login again, thanks a lot Chloe!

photo
Leave a Comment
 
Attach a file
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!
You can't vote. Please authorize!