You're up to de date! Justinmind Prototyper 6.9.0 is the newest version available

Danilo Caliman shared this problem 2 years ago
Solved

I have a file that is in error when exporting to HTML, see the message: Error: An unexpected error has occurred.


We apologize for the inconvenience, we will try to fix this error on the next update. Thank you for your patience.


I uninstalled, believing that problems in the software.


After Installed Justinmind again, the displayed error menssage is: You are trying to open a prototype made with a higher version of Justinmind Prototyper, clicking on Check for update the message is: You're up to date!


Justinmind Prototyper 6.9.0 is the newest version available


I use the paid version.


Can you help me?


Thank you!!!

Comments (7)

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I downloaded version 7.0 and open the file.


But version 7.0 does not allow me to save or export the file to HTML.


Can you help me?


Thank you!

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Hi Danilo,


Did you input your key into the software? If not, you're using the free version, which doesn't have the export to HTML feature.


Best,


Danielle

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Hello Danielle.


Yes I put the registry key. But I can not export to HTML or save changes.

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You should be able to if you've input your license. What happens when you try to export to HTML?

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The index.html file is not generated.


Also can not save changes to this file. No error message appears. I click on the Save option and the Operating System window, keeps over and over.


Thank You!!!

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Hi Danilo,


Can you send the details of this issue along with your log files?


You can find logs by going to:


On PC: C://users/youruser/Justinmind[version]/logs.log


On Mac [folder of the user]/justinmind/version/logs.log


Best,


Danielle

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Thank you, Danielle !!!


I received from Jim, adjusted file.


Best.


Danilo Caliman