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Community Support Topic Problem Subscriptions & Licenses

"you have no available accounts"

cecy vargas shared this problem 1 year ago

Solved

I try to enter to my account in the program and it doesn´t let me, a "you have no available accounts" announce appears . I thought it that my password was incorrect, so I clicked in the forgot password button and send me to a maintenance announce, is it true? is it all under maintenance? I really need to know.

thank you

The same problem

Comments (2)

1

Danielle Schneider ● 1 year ago

We are currently performing maintenance, which is why you're seeing that message. You will be able to login soon.

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1

Danielle Schneider ● 1 year ago

We have finished maintenance - you will be able to login now.

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