Windows 10 startup crash

Gnarvster shared this problem 4 months ago
In Progress

Hi , windows 10 startup crash. Tried reinstalling several times and restarted fresh. Tried starting as administrator. No avail.


Problem: "[removed]\Justinmind\8.7.4\configuration\org.eclipse.osgi\bundles\5\1\.cp\lib\jim-usernoteclient.jar (Access is denied)"

Files: .log

Comments (3)

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First, can you check to see if this file exists on your computer?

[removed]\Justinmind\8.7.4\configuration\org.eclipse.osgi\bundles\5\1\.cp\lib\jim-usernoteclient.jar

If it does, check to see if your user has read/write permissions for that file.

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Yes/yes

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Ok, thanks for the info. Can you attach an additional log file? You can find it by following this file path:

C://users/youruser/Justinmind[version]/metadata\.bak_0.log

It might be listed under another name - any file with .log in this folder would be helpful.

Additionally, we saw in our database that you have published prototypes to your online account in the past before. Were you able to open Justinmind and publish these prototypes on another computer?