justinmind-logo
 
Upvote 4

Urgent: Password Not Recognized in JustInMind App

Solved Bulldogrunner 4 years ago

Hi,

Trying to login with my account in the JustInMind App but the password is not recognized which is preventing me from using it. I have reset the password using my online account here on my laptop/pc on the main desktop web-page (Profile /account) but the password is still not recognized on the app. Need help asap. Thanks.

John

Replies (2)
photo
1

Hi John,

It looks like your trial has expired, which means that you won't be able to access the Justinmind mobile app. You'll need to purchase a subscription in order to use the mobile app.

photo
1

I have just downloaded. But, I am also getting the same error!

photo
2

Please try resetting your password here: https://www.justinmind.com/usernote/newPass.action and then try signing in to Justinmind again.

photo
1

Hi Danielle, Thank you! That was a quick resolution! However, I did reset before I had logged my issue here. This time, the reset worked!

photo
Leave a Comment
 
Attach a file