Unregister key option is missing in Justinmind 7.1

Matt shared this problem 2 years ago
Solved

I am trying to move my key as explained here: http://www.justinmind.com/media/Justi...


However, there is no 'Unregister key' option in the Help menu. I am using Justinmind 7.1.


How can I move my key without this option?


Thanks!

Comments (7)

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Hi Matt,


Can you attach a screenshot of what this looks like on your end so we can see the error?


Best,


Danielle

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Thanks for your quick reply! I've attached a screenshot of the Help menu where the 'Unregister key' option is supposed to be: ffab98739f3cfc1776884b2afba85930

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Hi Matt,


How did you activated your key? Via browser?


Are you using a trial?


Best,


Sonia Durán

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I activated the key via the software (not browser) and it is an evaluation key, yes.

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Hi Matt,


For further investigation, could you please send us an email to jim.support@justinmind.com and let us know your key?


Best,


Sonia Durán

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can you share the key?

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Hi James,


Send the key to jim.support@justinmind.com - don't list it here.


Best,


Danielle