Unable to simulate a page from the prototype

Richa shared this problem 37 days ago
In Progress

Hi,


I have been unable to simulate a page from a prototype.

I have also attached logs for the same. Please let me know how to fix this issue


  • Simulation browser - chrome
  • Computer OS - windows
  • Version of Justinmind - 8.7.8
  • If this occurs for other prototypes or just this one - just this one

Comments (7)

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Could you send us the prototype?

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Prototype attached

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Prototype attached

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Hi,

Any update on this?

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The simulation appears to be working correctly on our end. What screen in particular is not simulating for you? What happens when you try to simulate that screen? Does the browser not load, load incorrectly, or something else?

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The message screen does not work for me, when the prototype tries to load that page a blank screen opens up.

Attaching the screenshot to give you an idea of what I mean.

When simulated:

/f078c34725f5f1aba03155605e84fddc

Within the software:

/c6771227bd2a57fc58268c476902a35a

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Apologies for the delay - we've been testing this and still haven't been able to reproduce the issue. Does the issue still occur if you try to simulate with only Justinmind open, or when you use a different browser to simulate? You can change the simulation browser by going to File > Preferences and select another browser application.

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