Trial expired early

george@myteamfundraising.com shared this problem 15 months ago
Solved

Why has my trial expired? I was invited by our founder and created my account a few days later. He still has 7 days of trial left and my trial has been gone for over a week. Please help.


It would be nice if you would extend our trial due to this problem too so I can properly evaluate whether we want to subscribe.


Thanks

Best Answer
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If your trial seems to have expired early, please comment with your email address ONLY IF the email address you're using for Justinmind is different than your Justinmind.com/community email address. Otherwise, just comment that your trial has expired early and we'll assist you.

Comments (64)

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1

The trial starts when a user initially signs up for an account and download "prototyper" in a computer, that's the reason why you can't use the trial again, as there is only one trial per computer permitted.

To resolve this, write us here.

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If your trial seems to have expired early, please comment with your email address ONLY IF the email address you're using for Justinmind is different than your Justinmind.com/community email address. Otherwise, just comment that your trial has expired early and we'll assist you.

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Hi I created a user with the trial version today, and we have to use it for our demo-session of a school project in next week.

I created it and my class mate tried to sign in on his phone to run it on the device, after that, the trial version expired

and im running with the free version now which doesn't have the features we need. pls help

my mail is:

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That means somebody has tried Justinmind in that computer before. You can either buy a license or talk to your professor to ask for a free educational account for the students in your class.

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no because when I first downloaded it, it worked with all the functions but suddenly it was running on the free version... pls look at my account to check thank you

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Your account says that Justinmind has been installed in that computer sometime in the past.

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Hi,

I made an account today and I haven't started any projects however my trial says it also expires today? Is there anyway I can get this extended for a week like I thought it was for? Email is in the screenshot however, its

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It looks like someone else has already launched the desktop application trial on your computer, or you have used another trial account in the past.

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Are you able to extend the free trial as I have a school major work due this week?

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You can write here to request for a trial extension.

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Hello,

My free trial expired yesterday, 3rd Sept after only 2 day - downloaded software and created account on 2nd September. Can you fix this please? Thank you

mindchat.onlinetherapy@gmai.com

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We've made a change to your account. Can you try logging out and logging back into the application?

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thank you very much, it is working again.

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good create an account and I have 14 days left but in the program I do not get the functions as datagrid or set conditions.please help. 
20121231@itla.edu.do/svg+xml;base64,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 Cómo se pronuncia

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We've made a change to your account. Can you try logging out and logging back into the application?

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1

Hello,

My free trial expired on the same day I downloaded justinmind which was on Oct 15. Can you fix this please? Thank you

meme3999@hotmail.com

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2

We've made a change to your account. Can you try logging out and logging back into the application?

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Yest it works now, thank you.

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Hello,

My free trial expired before time. Can you fix this please? Thank you

Maymona_h@hotmail.com

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We've made a change to your account. Can you try logging out and logging back into the application?

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Hello,


I just installed and sign up my account. My free trial expired before time. Can you fix this please? Thank you

jojokodok@gmail.com

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Our database shows that you have used a trial before, so you will not be able to use the Justinmind trial again.

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Tengo mi cuenta de Just un Mind pero expiró el mismo día que la active ayuda por favor, este es mi correo con la que active xxx

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That's because you or someone else in that same computer tried Justinmind in the past. You can try asking for an extension here https://www.justinmind.com/contact

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I would like to extend my trial, not being able to use the events feature ...

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Please contact our accounts department here https://www.justinmind.com/contact

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I have just created new account. I m not able to access the trial. Pls help. [...]

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That's because you or someone else in that same computer tried Justinmind in the past. You can try asking for an extension here https://www.justinmind.com/contact

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Hi Danielle, I have sent extension request for. Please check.

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Hello,

I have just created my account, but when I sign in it is telling me that my trial has expired

Can you fix this pleas.

Many Thanks

lona234567@hotmail.com

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We've made a change to your account. Can you try logging out and logging back into the application?

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Yes, it works perfectly.

thank you

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I just downloaded this application today. But it said that my free trial has expired as I just downloaded it. I have uninstall and install a few time but not working. Help! 😭😭

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My email is syafiq.zlatan@gmail.com

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We have made a change to your trial. Can you try signing out and signing back in to Justinmind?

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Thank you Danielle for a fantastic respond and great service.. 😍😍😍

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I just downloaded this application today.

But it said that my free trial has expired as I just downloaded it.

I have uninstall and install a few time but not working.

my email id = lawsonrobert506@gmail.com

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We have made a change to your trial. Can you try signing out and signing back in to Justinmind?

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tq...can i know how long is the trial version?

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It is 15 days.

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ok thank you vry much...

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Hi

download the program and on the same day the free trial version expired

Can you help me on that please?

Thank you


this is the mail

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That's because you or someone else in that same computer tried Justinmind in the past. You can try asking for an extension here https://www.justinmind.com/contact

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Hi,

I downloaded an old version from other resource today and failed to log in.

Then I download the latest one from your website and try to log in with my account: *****.

But it shows This trial account has expired.

I assume the previous installed version messed it up, though I have deleted it.

Can you please help me with my account? I would like to try on it as my manager asked me to look for a tool.


Thanks.

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It looks like you have been added as a user under someone else's trial account. If you try logging out and logging back in to Justinmind, you should see an option to sign into a trial account.

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Hi,

Team wanted to check out justinmind, but free trial ended in a day, please check. Email ID associated with the account is same as this account.


Thanks


Thanks

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FYI, we never ever tried JustinMind on this computer before.

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You can contact us here about this.

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Hello,

My free trial expired before time. Can you fix this please? Thank you

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We have made a change to your trial. Can you try signing out and signing back in to Justinmind?

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Hello,

My free trial expired before time. Can you fix this please? Thank you

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We have made a change to your trial. Can you try signing out and signing back in to Justinmind?

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Hello,


My free trial expired before time. Can you fix this please? Thank you

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Your trial was started on May 2 and ended on May 17, so it looks to have run through the correct amount of time and is now expired.

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if it has expired it can be used again, with a trial period as before?

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Unfortunately no, every computer and user account can only use the trial once, and is switched to the free version after the trial expires.

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very sad, even though I haven't used the app at all but it's expired:(((

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You can write in to our contact us form and request a trial extension, if you'd like.

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Hello,

I have just created my account, but when I sign in it is telling me that my trial has expired

Can you fix this please.

Many Thanks

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You are seeing that message because you or someone else on that same computer tried Justinmind in the past. You can write in to our contact form and ask for an extension, if you'd like.

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I just downloaded this application today. But it said that my free trial has expired as I just downloaded it. I have uninstall and install a few time but not working. can you help me please.

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You are seeing that message because you or someone else on that same computer tried Justinmind in the past. You can write in to our contact form and ask for an extension, if you'd like.

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Hello,


My free trial expired before time. Can you fix this please? Thank you

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It looks like your trial has run fully - it started June 12 and ended June 27.

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