This URL is not available

James Leong shared this problem 2 years ago
Solved

Hi,


I am currently unable to download or open my previous saved protoype.


It was previously working fine and I have not make any changes to it since then.


When I try to open the protoype or download it, it says "This URL is not available".


Is there anyway to resolve this issue?


Thanks & Regards,

James

Comments (1)

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1

Dear James,


I've been checking out your account and you are currently a Free user. After a trial expires your online account and its prototypes will be deleted after 10 days automatically so that is the reason why you can't visualise your prototypes.


Sorry for any inconvenience.


Sonia Durán


PS: If possible can you let me know the URL that you are trying to visualise?