May I ask if you're using a proxy connection? If so, you'll need to configure your settings in Justinmind to match your proxy.
If you're not using a proxy and you're still seeing this message, check that under Preferences -> Justinmind account -> that it lists your account URL as https://justinmind.com/usernote
In the mobile app, if you click on the Hamburger menu on the left corner and then the 'Settings' text, is the network option that restricts downloads to Wifi disabled?
So all downloads are NOT restricted to wifi, or they are? If they are restricted to wifi, turn that off so you can load the prototype using cellular data, or connect to wifi.
We think there might be a general server error at the moment because we're getting other reports of similar issues. We're looking into this right now, and I'll update you ASAP.
The same problem
Hi Dexter,
Apologies for any inconvenience!
May I ask if you're using a proxy connection? If so, you'll need to configure your settings in Justinmind to match your proxy.
If you're not using a proxy and you're still seeing this message, check that under Preferences -> Justinmind account -> that it lists your account URL as https://justinmind.com/usernote
If that doesn't fix things, please let us know.
Best,
Danielle
Hi,
I am experiencing the same issue. What can I do?
I see the Prototype on the App, but everytime I tap to download, it gives me this error.
Please help
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