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Community Support Topic Problem Templates & Masters

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Templates and Masters Tabs Missing

Known Rachel Frendrup ● ago

Both these tabs simply aren't there next to the Screens tab. View is Expert Mode with everything showing. Any ideas?

Replies (6)

Sonia Durán ●

Dear Rachel,

Are you using a Free account?

Best,

Sonia Durán

Rachel Frendrup ●

yes, the free version. In the comparison table, it states that they are available in both versions.

Sonia Durán ●

Dear Rachel,

Unfortunately, Masters and Templates are not available on the free version. If possible, can you let me know which comparison table have you seen?

Best,

Sonia Durán

Files:

Vinay Tandel ●

Dear Sonia,

I have subscribed for this tool but still, the Templates option is missing. I uninstalled the application and reinstalled it, but still, it is missing.

Kindly assist.

- Vinay.

Files:

Vinay Tandel ●

Please ignore my response. It was my misunderstanding that Templates and Master options are available for any subscription. My subscription doesn't support it, which I learned from the Pricing section on the website.

Chloe Tomlinson ●

Hello,

Please let us know if you have any other questions!

Thank you kindly,

-Chloe

Rachel Frendrup ●

It's the comparison table on the page I get too after clicking the "upgrade" button in the application. But, I also noticed it before I downloaded, but not sure where.

https://www.justinmind.com/usernote/accountSettings.action?token=TDR56C

I must say that's really a shame it was removed from the free version. I really enjoyed the software, but I can't say that I feel like paying a monthly fee to get access to such a basic feature.

Sonia Durán ●

Dear Rachel,

We haven't removed anything. Take into account that the trial includes all the functionalities of the app. Once the trial expires you will be switched to the Free account that contains less features.

Sorry for the inconvenience.

Best,

Sonia Durán

Alex Lushnikov ●

Hello Sonia,

I have the same issue.

Now that I am in the free version, how can I access the content in those templates so that I can turn them just in to pages please?

I'm ok not using the templates functionality, but would just like the ability to convert the templates in to pages or some way to get to the things I've put in the templates please.

-Alex

Danielle Schneider ●

We can convert the elements from templates into screens. Attach the prototype here, compressed to .zip/.rar format.

Alex Lushnikov ●

Hello Danielle,

Is there a more secure way I could please get this to you?

Will me posting it here give access to the file to everyone or just your admins?

Best regards,

Alex