Templates and Masters Tabs Missing

Dear Rachel,

Are you using a Free account?

Best,

Sonia Durán

yes, the free version. In the comparison table, it states that they are available in both versions.

Dear Rachel,

Unfortunately, Masters and Templates are not available on the free version. If possible, can you let me know which comparison table have you seen?

Best,

Sonia Durán

It's the comparison table on the page I get too after clicking the "upgrade" button in the application. But, I also noticed it before I downloaded, but not sure where.

https://www.justinmind.com/usernote/accountSettings.action?token=TDR56C

I must say that's really a shame it was removed from the free version. I really enjoyed the software, but I can't say that I feel like paying a monthly fee to get access to such a basic feature.

Dear Rachel,

We haven't removed anything. Take into account that the trial includes all the functionalities of the app. Once the trial expires you will be switched to the Free account that contains less features.

Sorry for the inconvenience.

Best,

Sonia Durán

Hello Sonia,

I have the same issue.

Now that I am in the free version, how can I access the content in those templates so that I can turn them just in to pages please?

I'm ok not using the templates functionality, but would just like the ability to convert the templates in to pages or some way to get to the things I've put in the templates please.

-Alex