Simulation bugs with chrome extension message

Jean-Noel shared this problem 2 years ago
Solved

Hi,


I worked for three weeks on Justinmind. After installing the 7.2.1 version, I've been asked to install chrome extension. I did it. Simulation worked, but regularly after exit and re-enter, I can't simulate again. I have the message "please install chrome extension", which is already installed. We are working in teamwork, and I am the owner. After republishing with a copy, I can simulate again. My collegues don't have this issue.


Thanks for your help.

Comments (1)

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Hi Jean-Noel,


This could be a problem related with any of the screens of your prototype. For further investigation we will need your vp file.


If you are a client you can send us the vp file through our Customer Support Portal. In case you are a free user or you are using a trial you should share your vp file with a Dropbox link here.


Best,


Sonia Durán