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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
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Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
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- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Uncategorized

Sharing: Prototype has not a valid format

Hendrik Frohling shared this problem 14 months ago

In Progress

When trying to share my prototype I get the error message that "Prototype has not a valid format" even though it previously worked with the same prototype.

Hope you can help!

The same problem

Comments (3)

Danielle Schneider ● 14 months ago

Does this error occur if you try to share other prototype files, or is it just for this one file in particular?

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A Gauldin34 ● 7 months ago

What's frustrating to me is that it's not just one file, its like the whole prototype now. For weeks I was uploading and attaching images, gifs and everything flowing nicely. Now I'm trying to upload free stock photos and its not even working. Invalid format invalid format. Wasted a full day trying to adjust, reshape, use a different method maybe url to post the content nothing is working all invalid options. I am on a windows 10 and updated to the latest version of Justinmind under the help section.

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Danielle Schneider ● 7 months ago

Sorry to hear about this! To clarify - are you trying to share the prototype and are seeing invalid format message? Or are you seeing that message when trying to import images? Can you attach the prototype and the images here so we can check it out? You can compress the prototype to .zip/.rar format to attach it here.

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