proxy problems logging in to JiM
Hi I am getting this message as soon as I start up the software on my Mac (see attached) I have turned off my proxy and tried starting again but still has the same message. Last time I was using this software was 4 weeks ago with no problems. Nothing has changed since that time and now I cannot use JiM. I need to get a prototype sent to a client today so any suggestions on fixing this problem is much welcomed.
Mike
Files:
Screen Shot 201...
Hi Mike,
We're assisting you in the customer support portal right now.
Best,
Danielle
Hi Mike,
We're assisting you in the customer support portal right now.
Best,
Danielle
Hi, can any of the support team find a resolution?? We have now missed the deadline to supply a client with a prototype. I had an email this morning at 7am saying you are looking to find a resolution which I replied to. It is now 5pm and still no contact. Where is there support?
Mike
Hi, can any of the support team find a resolution?? We have now missed the deadline to supply a client with a prototype. I had an email this morning at 7am saying you are looking to find a resolution which I replied to. It is now 5pm and still no contact. Where is there support?
Mike
Hi Mike,
We apologize for the delay - we have two offices and there is a time difference between them.
Best,
Danielle
Hi Mike,
We apologize for the delay - we have two offices and there is a time difference between them.
Best,
Danielle
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