Problem - Unable to acquire key

Gonzalo Romo shared this problem 3 years ago
Solved

we could only record the Key on a notebook.


on the second PC gives the following message:


"unable to acquire Key.


Unable to lock Key : ( 401 ) Unauthorized "


Please help .


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Comments (2)

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Hi Gonzalo,


Can you write an email to jim.support@justinmind.com providing your license key so we can better address the issue?


Regards,


Lidia

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I activated the key for the browser


but before I had to uninstall the application and delete records in regedit .


now it works well .


Thank.