popup windows will not scroll

uwalp . shared this question 2 years ago
Answered

When I link to a popup window, it works fine. The window will scroll up and down to view content. When I publish and share a web link with others to view, the popups do not have scroll bars and will not scroll up and down. Please help.

Comments (3)

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Hi there,


May I ask if you explain more about this issue? Is this a web pop up, a widget pop up, or something else? Also, what version of the application are you using?


Best,


Danielle

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It is a web page pop-up. I am using 6.4

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Hi there,


Unfortunately we won't be able to assist with this issue, as we discontinued use of the pop-up window feature after version 6.4.


You could try altering your web browser settings, as that is likely where the issue is stemming from.


Best,


Danielle