No sound in Android

ria k shared this problem 17 months ago
Known

Hi,


I am experiencing trouble while viewing the prototype on my android phone. The problem being- the sound isn't coming on the App..but when I simulate the prototype on my PC, that works! Please help.

Comments (6)

photo
1

Hi there,

Are you using an on page load event?

Best,

photo
1

Hey Sonia, yes I am using the page load event as "Play audio" when the page loads.

photo
1

It's a bug. Our development team has been informed about it and will let you know as soon as it has been fixed. Sorry for any inconvenience.

Best,

photo
1

Hey Sonia..any update on the above ? I have built a prototype already and want to showcase it on my phone..however due to lack of sound it won't be complete. Any update or timeline at the same ?

photo
1

Hi there,

Unfortunately, there is no set date yet but it is on top of our development team. I will let you know as soon as it has been fixed.

Sorry for any inconvenience.

photo
1

Dear Ria,


I'm happy to inform you that the issue you reported is planned to be solved in our next release that will be launched during the first week of March.

Best,

Sonia Durán