No more copies allowed

Cristiane Huve shared this question 2 years ago
Answered

I am the account owner and after uploading the new Mac version, I can't open the Prototyper. It shows the message: Unable to lock license. No more copies allowed. Please deactivate at least one copy and try again.


There is only one other computer using the Prototyper and we have paid license for 2 users. How can I solve this?


Account: ux@solyos.com.br

Comments (1)

photo
1

Hi Cristiane,


Send this info along with your license key and we can resolve this for you.


Best,


Danielle