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new Trial version requires sign in

In Progress tj theo 4 years ago

I have just installed JustInMind on a my system. On my first use after installation, I clicked "Sign In" on the top right corner. And ever since then I have been unable to access the Application. it keeps asking for Sign In, and if i enter my credentials, it still says "Incorrect Email or Password".

I uninstalled and reinstalled, it still acts the same way. Please how can i continue with the trial session.

Replies (5)
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Hi there,

Apologies for any inconvenience. Can you try resetting your password here https://www.justinmind.com/usernote/newPass.action ? If you're still unable to sign in after that, please let me know.

Best,

Danielle

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I have the same problem, im using gmail user cesar.ehf@[...gmail.com]

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Hello, could you try to log in again please, keep in mind that if you originally registered with google, you will not be able to use your email and password to log in and you will have to use the google service.

If your problem persists, could you send me a screenshot of the error message.

Thanks.

Greetings.

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Thanks problem solved

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You're welcome, let us know if we can help you with anything else.

Greetings.

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