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Product
- Prototyping tool
  
  Design hi-fi prototypes for web & mobile apps
- Remote Collaboration
  
  Share and get feedback
- Enterprise
  
  UX platform for all your teams
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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New Topic

Community Support Topic Problem Subscriptions & Licenses

new Trial version requires sign in

tj theo shared this problem 2 years ago

In Progress

I have just installed JustInMind on a my system. On my first use after installation, I clicked "Sign In" on the top right corner. And ever since then I have been unable to access the Application. it keeps asking for Sign In, and if i enter my credentials, it still says "Incorrect Email or Password".

I uninstalled and reinstalled, it still acts the same way. Please how can i continue with the trial session.

Files: jim stalled.PNG

The same problem

Comments (1)

Danielle Schneider ● 18 months ago

Hi there,

Apologies for any inconvenience. Can you try resetting your password here https://www.justinmind.com/usernote/newPass.action ? If you're still unable to sign in after that, please let me know.

Best,

Danielle

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