Missing GUI menus

Ricardo Gutierrez shared this problem 2 years ago
Solved

Hello Justinminders! We installed the app in our team computers, but in one of this pc's the GUI doesn't have all the menus! this computer has OS X 'El capitan 10.11' Can you help us about this issue please? We reinstalled the app but it doesn't work too.


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Comments (2)

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Hi Ricardo,


Are you using a trial account? If so, it looks like the trial on that computer has expired. If it has been less than 30 days since the trial was downloaded, you can contact jim.sales@justinmind.com and they can extend your trial.


Best,


Danielle

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Thank you Danielle, it seems that is what you pointed. We're going to adquire a new licence.


Rick.