Managing old license keys

Jingyu He shared this problem 2 months ago

Solved

Hi,

I am working on desktop software's procurement in my company, and we have 10 license keys bought in 2016 as perpetual licenses. They are used independently and is now hard to deploy since you guys don't use license keys anymore. Is there a way that I (an admin account) can manage all these old licenses online?

Thanks in advance,

Jack

The same problem

Comments (1)

Danielle Schneider ● 2 months ago

Hi Jack,

Unfortunately no, you'll need to contact us if you run into any issues with the license keys. If you do run into any issues, you should contact us at the customer support portal because the license key info will be confidential.

Best,

Danielle

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