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Logout user form Just In mInd

Jdelichotti shared this problem 18 months ago
Solved

Hi,


There are some people who left the company but they dindnt logout from threir just in mind account. Therefore I'm not abel to re-assing those licences.

What can I do to logout those users?


Thanks

Comments (7)

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We can reset their activations so you'll be able to reassign the license. We need to know the email address of the users you would like to remove. Since you have a subscription, you can use the customer support portal (so you won't have to list out their email addresses publicly). You can login and submit a ticket here.

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Invalid authenticity token??

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The email address is: ***

In addition my email (***) is using two licences but I'm not able to logout from one the computer. Could you please log me out from both sessions?

Thanks in advance!

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We need to know the email addresses of all the people who left the company so we can reset their account activations - you only listed one here. Is there more than one?

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Please reset the following accounts:

*** and ***Thanks

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Ok, those accounts have been reset.

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Thanks a lot!