Justinmind (ver: 7.1.1) crashed -- Unable to recover my prototype file

Aelix shared this problem 2 years ago
Solved

New user -- while working, got an error, Justinmind closed.


Now, I am unable to recover my Prototype file. I have located the backup files -- Justinmind7.1.1.backup -- file has the correct time stamp but doesn't show the correct program. It only shows one screen. Remaining screens are missing. I have lost over 1 day of work.


Please note, while working, I was saving my work using "Save Prototype (Ctrl+s) command.


How can I recover my work?


Justinmind version is 7.1.1


Thanks for your help in advance

Comments (4)

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Hi Aeelix,


We're sorry that you're encountering this. In order to assist you, could you please send us the last copy of the vp file you were working with.


Best,


Sonia Durán

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Hello Sonia,


Per your request, I have emailed the file. Please let me know if you need any additional information.


Thanks

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This just happened to me also, should I send the file to the same email?

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Hi Tom,


Yes, you can - or you could attach it here in a .rar format.


Best,

Danielle

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