justinmind not loading in MAC OSX mountain lion

Code shared this question 2 years ago
Answered

Hi, I have a MAC mountain lion 10.11 and first issue is that the app will not load and function correctly. When I start a new project its extremely slow then I select one of the templates and that's where it refuses to load and freezes. I have 16G of RAM and. 2.6 GHz, SSD, plenty of space and no apps opened ..


Second issue is that my laptop clock reset to December 2015 when I was at the applee store getting the screen repaired. This was two days after i installed the free edition and now justin mind says that my trial period is over

Comments (4)

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Hi there,


I think you may be experiencing that because of your OS. Is it possible for you to update to OSX Mavericks or higher?


As for your trial, contact Jim.Sales@justinmind.com and they can extend your trial.


Best,


Danielle

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Sorry I am actually in the list current OS X,10.11. El Capitan

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Sorry I am actually using the most current OS X,10.11. El Capitan

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Hi there,


If you're using El Capitan then there shouldn't be any reason why Justinmind is performing so slowly for you. If possible, try downloading the application again and see if that fixes performance.


Best,


Danielle