Justinmind keeps crashing unexpectedly after a few minutes of use

Ramirezerin05 shared this problem 21 months ago
Known

After editing my current prototype, within a few minutes Justinmind crashes and doesn't save.

Comments (4)

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I am working off of a 2010 Mac Pro desktop with most recent MacOS Sierra

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For further investigation, please let us know which version you were using and send us the log files. You can find the logs by going to:


On PC: C://users/youruser/Justinmind[version]/logs.log

On Mac: [folder of the user]/justinmind/version/logs.log

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Hello Danielle, thank you for getting back! The version of Justinmind I was using is Version (Ver. 8.3.0). I am not sure how to access my logs. Can you explain the instructions in a different way? Thank you.

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On your mac, search for Macintosh HD. Once you get that, click on it, then click on the Users folder, then click on your user profile, then click on then Justinmind folder, then click on the latest version listed, and then click on logs.log. Send that logs.log file to us.