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All-in-one prototyping tool
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Hi-fi prototypes for Websites & Web Apps
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Create lifelike iOS & Android prototypes
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Share and get feedback
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Requirements management
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Sketch, JIRA and more
Category
Uncategorized
In Progress
I just downloaded the software and it crashes right after I try to change the color of an element and the "Activate advanced style options" window shows.
After that, I'm unable to click on anything and the software stops responding completely.
I'm using MacOS Catalina (version 10.15.5).
The same problem
Thank you for letting us know about this! It definitely shouldn't be happening, we'd like to help get this resolved ASAP. Would you be able to attach your log files? They should show us some information behind the crash which will help us get this fixed. You can find them by following this file path:
On Mac: [folder of the user]/justinmind/version/logs.log
On PC: (C://users/youruser/Justinmind[version]/logs.log)
There may also be a file called logs.log.1 in that folder. If it's also listed, please attach it as well.
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