Justinmind App Crashes

Jarad Hayes shared this problem 54 days ago
In Progress

On two of my MacBook's when I try to add the Document widget from Basic, Special components the Justinmind applications crashes every time I try to do these steps. Is there a bug or issues using Apple products?

Files: logs.log

Comments (9)

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That's odd - can you try reinstalling from a fresh download and see if the crash still happens? Please let me know.

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Tested a fresh download on one of my MacBook's but it still crashed when I tried dropping the document widget into my prototype. See attached log file

Files: logs.log
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Ok, thanks for the info. We're looking into this and I'll get back to you soon with a resolution.

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Any update on this? Also I'm trying use a Windows machines and I'm being told when I login that I'm using two computers and to log out of one of them. I did that but I'm still unable to log in any assistance on how to get this resolved would be appreciated.

Thanks

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We think an update from Apple is causing the problem, but we're still looking into this. In the meantime, we have reset your account activations to 0/2 so you can use Justinmind on 2 computers now.

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Thanks

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Any progress on this issues as I'm unable to us the app due to the fact that it continues to crash randomly?

Thanks

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The only thing that should be crashing is when using the Document widget on Mac. Is it crashing when using the application for other things?

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I stopped test the app as this was a major feature for me and I will try a few other things and let you know. Do you have an ETA or know when this feature will be fixed?

Thanks