Invalid Justinmind Server License - please contact server administrator

Cameron Gull shared this problem 40 days ago
Solved

I have 6 Enterprise JustInMind licenses. I just tried to open a shared prototype and I'm greeted by a rather alarming message (see screeshot):

Invalid Justinmind Server License
The Justinmind Server you're connecting to has an invalid license or the license is missing. Please contact the server Administrator to connect to a different server.

Comments (4)

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1

Hello,

Could you attach a screenshot of your Preferences - Sharing Settings dialog?

Thank you,

-Chloe

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attached

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Interestingly enough, just following the above incident it had me sign in again. Not sure why. The only difference I can think of was the 9.1.15 upgrade.

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Hello,

There was a glitch in the connection, if you try again it should work.

Thank you for your patience,

-Chloe

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