install package won't open on my mac (Q3 2016)

AM shared this question 2 years ago
Answered

Your install package won't open on my mac


El Capitan - 10.11.6 (15G31)


any reason why?


the progress bar doesnt move in the installer app... it just says "verfiying justinmind.pkg" and then it quits after a minute


I also tried The Unachiver app and had same issue


excited to use your app. help! :)

Comments (1)

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Hi AM,


Thank you for reporting this issue. We have confirmation from our development team that this is a known issue where Justinmind installer is being held by Apple Spotlight while attempting to validate the security of the package.


Apple has released a fix in Mac OS X version 10.11.6 currently in Beta. In the meantime, if you are stuck at the Verifying progress bar, restarting your computer should solve that issue.


Best,


Sonia Durán