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Community Support Topic Problem Data masters, data lists & data grids

Image in data grid get lost

Jonathan Serex shared this problem 2 years ago

Known

Hello,

I am facing an issue:

I have a data grid, which includes some icons. These icons are loaded in my data master with the function "file upload".

Frequently, (once or twice a month), and without clear triggering factor, these images get corrupted. (see screenshot).

I am sorry that I cannot provide more detail which would help you to reproduce this bug, but I was wondering if you may be already aware of this issue and would have some info on how to avoid/fix this problem ?

At the moment this is quite annoying because each time the problem occurs I have to re-load my data master in order to re-upload the images.

Thanks in advance for your support !

Jonathan

P.S

In case this has an impact, I use the PC version of JustinMind.

Files: image corruptio... data master.png

The same problem

Comments (4)

Sonia Durán ● 2 years ago

Dear Jon,

Which Justinmind version are you using? Also, can you let me know the extension of the image file (jpg, svg...) ?

Best,

Sonia Durán

Reply URL

Jonathan Serex ● 2 years ago

Hello Sonia,

I'm using the version 8.01 of JiM.

My images are in .png

fyi : I was also facing this issue with past version of JiM.

Thanks for your support !

Jonathan

Reply URL

Sonia Durán ● 2 years ago

Dear Jon,

Unfortunately we haven't been able to reproduce your issue. If possible can you send us a snippet of your prototype so we can try reproducing this.

Best,

URL

Jonathan Serex ● 2 years ago

Hi Sonia.

Thanks for your feedback.

Next time the issue happens I'll send you my prototype for your analysis

Kind regards,

Reply URL