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Community Support Topic Question Subscriptions & Licenses

I try to log in but a message appears saying: The sign in was correct but this user has no permissions! Please help!

Peter Maxters shared this question 6 years ago

Answered

The same question

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Luisa Barros ● 6 years ago

Hello Peter,

Please contact us so we may handle your account in a private environment.

Regards,

Luisa

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1

Danielle Schneider ● 3 years ago

Hi Donald,

This was a different issue, related to users needing to change their computer preferences in order to use the software. It has been fixed.

Best,

Danielle

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