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Category Subscriptions & Licenses
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I have an urgent problem please, I just bought a license key and cannot register it to any user!!!

Dina shared this problem 2 years ago
Solved

I have an account that is linked to the company. I bought a licenbse for two users to register them. I cant do that because both users get the error " 91e0a5e97df31c10bef2b5786ce90fcd

1 The same problem

Comments (3)

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Danielle Schneider ● 2 years ago

Hi Dina,


We've answered you in our customer support portal.


Best,


Danielle

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Dina ● 2 years ago

Hi Danielle,


I found that the ticket was "Solved" and the ticket was closed when the problem still persists!


Thank you,


Dina Daftedar

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Sonia Durán ● 2 years ago

Hi Dina,


Your inquiry at our customer support portal has been reported to our second level of support and we will update you with their response for this ASAP.


Best,


Sonia Durán

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