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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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New Topic

Community Support Topic Problem Subscriptions & Licenses

I have an urgent problem please, I just bought a license key and cannot register it to any user!!!

Dina shared this problem 4 years ago

Solved

I have an account that is linked to the company. I bought a licenbse for two users to register them. I cant do that because both users get the error "

The same problem

Comments (3)

Danielle Schneider ● 4 years ago

Hi Dina,

We've answered you in our customer support portal.

Best,

Danielle

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Dina ● 4 years ago

Hi Danielle,

I found that the ticket was "Solved" and the ticket was closed when the problem still persists!

Thank you,

Dina Daftedar

Reply URL

Sonia Durán ● 4 years ago

Hi Dina,

Your inquiry at our customer support portal has been reported to our second level of support and we will update you with their response for this ASAP.

Best,

Sonia Durán

Reply URL