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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
Learn
- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Subscriptions & Licenses

I can't install on my Mac! The installer gets stuck in the "Verifying "Justinmind.pkg"... step

Tara Caverly shared this problem 3 years ago

Solved

The attached screenshot shows the step where the installer gets stuck. It never finishes verifying and I haven't been able to install to try it out. Not sure how to proceed from here...

Files: Screen Shot 201...

The same problem

Best Answer

Danielle Schneider ● 19 months ago

Starting in version 8.6, this issue should no longer occur. If it does, please let us know.

Comments (4)

Danielle Schneider ● 3 years ago

Hi Tara,

Restart your computer and it should fix the issue.

Best,

Danielle

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Kevin P ● 3 years ago

I have this issue as well and restarting my computer did not address it. Any other suggestions?

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Sonia Durán ● 3 years ago

Hi Kevin,

This is a random issue stemming from Apple itself. It's usually fixed by restarting your computer. If you're still unable to finish installing after restarting, can you try downloading the application again to see if that resolves the issue?

You can find download it again here: justinmind.com/download

Best,

Sonia Durán

Reply URL

Danielle Schneider ● 19 months ago ●

Starting in version 8.6, this issue should no longer occur. If it does, please let us know.

Reply URL