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I cannot add image on my prototype

Jessica Pellegrino shared this question 3 years ago
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I cannot add a specific image on my prototype.


I was traying to edit a prototype that i made last week, but now i can't add .jpg image or edit an existent image.


Attached the image to show how its looks like after adding an image. It seems that i've never add any image


da1595f10e50349c2e5ed564a8748747

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Danielle Schneider ● 3 years ago

Hi Jessica,


Is the image very large in size/data size? What is the resolution of the image? Can you open it in other prototypes?


Your answers will be helpful for diagnosing the issue.


Best,


Danielle

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Jessica Pellegrino ● 3 years ago

Hi Danielle,


The image isnt large... 397x120 and i cant open in any prototypes.


I had to print image, crop, save again and then i could add image, so strange!


I checked the image when i recived to be sure that was .jpg

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Danielle Schneider ● 3 years ago

Hi Jessica,


To clarify - is everything working now?


Best,


Danielle

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Jessica Pellegrino ● 3 years ago

Hi Danielle,


It's working just because I printed the image, cropped using the Photoshop and tried to upload again.


When I upload the image that i just download, it doesnt work.

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