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Hotspots and links to internal pages not working!

shared this problem 7 years ago
Solved

Hotspots etc will not link to other internal pages as they used to. They will sometimes but sometimes just don't change the page.

Replies (5)

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Could you send an example of that to us please?

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Hey thanks Victor, I seem to have sorted it out now. I think it was something to do with slow loading times due to imbedded images so it was loading just so slowly that I was giving up waiting prematurely! Sorry :)

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Good to know! We are working on improving the application performance so hopefully you won't have to wait that long in the future.

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I have this same problem, although no amount of waiting seems to solve the issue. Really frustrating when I'm trying to present a prototype I spent 40 hours building and suddenly none of my hotspots work.

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Hi, that is odd. Could you attach your prototype here so then we can test and see what the error could be?

You can compress the file to .zip/.rar and attach it here.

Please let me know if you have any other questions,

-Chloe

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i can't attach, it's too big even zipped!

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In that case you can go to File - Export - Prototype and select just that screen. Then you can just send the resulting vp file with just that screen in it.

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Here it is, without the dependencies, though what i want to test is indeed that it is linking to these other pages. With dependencies, it goes over 8MB

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Hello,

Thank you for attaching that prototype. Could you add one of the screens that it's linked to one of the hotspots?

Thank you,

-Chloe

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I can't, everything is above 10k

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Are the images a high resolution? Do you think it would be possible to have low-res images or to remove them to just be able to look at the functionality of the prototype?

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i am having this same problem! hotspots were working, then they stopped.. then they worked.. very frustrating!! i need help please but i don't want to post my prototype for you to look at in a public forum? please can you help!

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