"Help -> Register key" not found

S Lopez shared this problem 9 months ago
In Progress

Hello,

I have just installed JustinMind in my PC, I'm trying to register my key but I cannot see the menu "Register key" yn Help tab. Can you help me registering my key in my installation?

BR.

Comments (3)

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Starting in version 7.7, we changed our licensing system to be tied to email addresses instead of license keys, so that is why the 'register key' option is not there. If you have received a key, this means that your company may have an older perpetual license of Justinmind, or they have a newer version and the key is not needed. What is the email address of the account owner/person who sent you the key? We can use that to check to see what kind of license you have.

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My email has been moved from s.lopez@hpe.com to s.lopez@dxc.com and I cannot access with my older email.

I think the licence has to be assign to my previous email or maybe to adm@tenea.com. Can you confirm it? Can you assign this license to may actual email (s.lopez@dxc.com).

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Ok, we've switched your account email over to s.lopez@dxc.com. Now, you should download version 8.2.2 of Justinmind.

Next, install and open that version of Justinmind and sign in. You'll then be able to use Justinmind.

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