Generating empty word-documents when exporting specification document (both customized and not)

Mel shared this problem 6 days ago

Neither way of generating a specification document works [File>Exporting>Spec/Custom Spec Doc]

Both using a customized template and using the pre-defined document of JIM 9.1 produce an empty word document.

I wanted to finally test the new feature of exporting custom requirements, but I didn't even get so far.

Thanks in advance