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Generating empty word-documents when exporting specification document (both customized and not)

Solved Mel 3 years ago

Neither way of generating a specification document works [File>Exporting>Spec/Custom Spec Doc]

Both using a customized template and using the pre-defined document of JIM 9.1 produce an empty word document.

I wanted to finally test the new feature of exporting custom requirements, but I didn't even get so far.

Thanks in advance


Replies (3)

Hi Melanie,

Sorry for the delay on this response. Could you attach your prototype and log files so then we can take a look? You can compress it to .zip/.rar and attach it here.

You can find the log files by following this file path:

On Mac: [folder of the user]/justinmind/version/logs.log

On PC: (C://users/youruser/Justinmind[version]/logs.log)

There may also be a file called logs.log.1 in that folder. If it's also listed, please attach it as well.

I look forward to your response,



Attached the files



The issue you were experiencing has been fixed in today's update. However if you created a custom requirement field that has a space, in the MS Word template the tag for that must be without spaces.

Please let me know if you have any other questions.

Thank you,


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