firewall rules to solve connection problem

Claire AMBROSI shared this problem 3 years ago
Solved

Hi

I try to connect on a shared project at my work and it's impossible. I get the Proxy settings error.

Yet we do not use a proxy but a firewall who plays this role and my system administrator is asking me for the specific autohorizations (URL) he has to open.

And I don't know!

Could someone help me?

Thx


Thanks

Comments (2)

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Same problem here. Is there some mysterious port or protocol being used for communication between the Prototyper application and the justinmind.com/usernote cloud-based server????


This is getting kinda ridiculous - how can this sort of information NOT be posted somewhere on this site? Really?

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Dear Jeff,

Have the whitelist be for https://www.justinmind.com/usernote (port 443). Let me know how this works for you.

Also if you need us to review the reason why this is happening, you can send us the logs through the opened ticket at the Customer Support Portal and we will have a look.

Best,

Sonia Durán