Export doesn´t show widget description

Emmabanning shared this problem ago

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When I export to word, or to image files, the widget description doesn´t show. See attached example. The boxes should be showing field names, eg. The first box should be showing "0000" and the second box should show "Customer Name" - so I can instruct developers what fields these are.

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The same problem

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Danielle Schneider ● 21 months ago

What process are you using to export? If you go to File > Export to Customized Document, you should see an option to tick that would include the widget descriptions. If those options are ticked, are the descriptions appearing in the document?

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Emmabanning ● 21 months ago

Yes when I use Export to customised document, i have that option ticked and it doesn´t work:

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this is what it produces in the word doc - the empty boxes should have descriptions in;

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Emmabanning ● 21 months ago

this is how it appears in justinmind...... thank you for your help!

/a49ccc90d84f2ac58bc2e57e5ea2dc49

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Danielle Schneider ● 21 months ago

Thanks for the info. It looks like this is a limitation with the export - it won't include placeholder values. We'll let our team know that this is needed, but as a workaround for now, if you just change the placeholder to be the actual value of the Input Text Field before you export, it should show up.

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Emmabanning ● 21 months ago

ok I´ll give that a go thanks.

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