ERROR: "Unexpected error. The operation could not be completed." I cannot Commit anything to my shared prototype!

Wesley Schiesz shared this problem 5 years ago
Solved

Whenever I try to commit anything from my prototype, I get this error. It tells me nothing. What can I do? How can I proceed? I am a paid customer and need to use this immediately!

Comments (7)

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1

I'm afraid we'll need to check our server. Meanwhile you can save your prototype and share it again as if it were another prototype

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I am trying to commit a shared prototype but get popup for "Unexpected error. The operation could not be completed."


Log shows following. Please help.


[main ] [2013-05-09 03:40:54] INFO com.justinmind.prototyper - Teamwork commit


[main ] [2013-05-09 03:40:54] INFO com.justinmind.prototyper - Save: /Users/jsmith/Justinmind/5.1.0/teamwork/d59d511b-3556-4f8b-b4a3-468696e22989/current/


[main ] [2013-05-09 03:40:55] INFO com.justinmind.prototyper - Exportig unzipped...


[main ] [2013-05-09 03:40:55] INFO com.justinmind.prototyper - Saved successfully!


[main ] [2013-05-09 03:40:55] INFO com.justinmind.prototyper - Teamwork update


[ModalContext ] [2013-05-09 03:41:03] ERROR com.justinmind.util.JAXB.AbstractJAXBHelper - Error unmarshalling:


javax.xml.bind.UnmarshalException


- with linked exception:


[org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Premature end of file.]


at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(AbstractUnmarshallerImpl.java:335)


at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.createUnmarshalException(UnmarshallerImpl.java:512)


at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:209)


at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal(UnmarshallerImpl.java:175)


at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:157)


at javax.xml.bind.helpers.AbstractUnmarshallerImpl.unmarshal(AbstractUnmarshallerImpl.java:204)


at com.justinmind.util.JAXB.AbstractJAXBHelper.unmarshal(AbstractJAXBHelper.java:73)


at com.justinmind.usernote.d.b(d.java)


at com.justinmind.teamwork.bb.a(bb.java)


at com.justinmind.evc.operations.teamwork.TeamworkCommitOperation.doOperation(TeamworkCommitOperation.java)


at com.justinmind.usernote.shared.v.a(v.java)


at com.justinmind.usernote.shared.v.a(v.java)


at com.justinmind.teamwork.lb.a(lb.java)


at com.justinmind.usernote.b.run(b.java)


at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)


Caused by: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Premature end of file.


at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:198)


at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177)


at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:441)


at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:368)


at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1388)


at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:1018)


at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:607)


at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:116)


at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:489)


at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:835)


at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:764)


at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:123)


at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1210)


at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:568)


at com.sun.xml.internal.bind.v2.runtime.unmarshaller.UnmarshallerImpl.unmarshal0(UnmarshallerImpl.java:203)


... 12 more

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Hi Robert,


Please can you zip the contents of the next folder and send it to jim.support [at] justinmind.com?


/Users/jsmith/Justinmind/5.1.0/teamwork/d59d511b-3556-4f8b-b4a3-468696e22989/


Best regards.

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1

This should be fixed in version 5.5

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1

I've got version 7.2.0 and I still or again have this error.

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1

I have a JustinMind account. I can log in from within JustinMind (v 7.2.0) to manage prototypes. But when I try to share a prototype, I get an error; "Unexpected error. Operation could not be completed". Do I need to set up some account information within JustinMind?

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Hi Driep,


We have already fixed the issue related with publishing prototypes so you should be able to publish your prototypes through Usernote.


Kindly let me know how it goes.


Sonia Durán