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- Prototyping web
  
  Hi-fi prototypes for Websites & Web Apps
- Prototyping mobile
  
  Create lifelike iOS & Android prototypes
- Collaboration
  
  Share and get feedback
- Requirements
  
  Requirements management
- Integrations
  
  Sketch, JIRA and more
Examples
Free tools
- Free wireframing tool
  
  Unlimited projects and users
- UI Kits
  
  Web, iOS, Android and more
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- Help Center
  
  Training and User guides
- Q&A forums
  
  For evaluation and free users
- Customer stories
  
  See how other teams use Justinmind
- Blog
  
  Learn how to master UX and UI design
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Community Support Topic Problem Integration with Design Tools

Problems when importing svg files into my prototypes

Keryn Christiansen shared this problem 3 years ago

In Progress

Hi,

I'm having problems importing svg files into my prototypes. I'm getting the attached error message.

I see a few people have had a similar issue. I've tried it with several files and I think only one managed to import successfully.

I'm wanting to bring files from Sketch with layers, which I believe should be possible.

Thanks,

Keryn

Files: Screen Shot 201...

The same problem

Comments (1)

Danielle Schneider ● 3 years ago

Hi Keryn,

We're sorry you're encountering this error. We suggest reinstalling Justinmind, which usually fixes the issue. You can re-download Justinmind here: justinmind.com/download

Before you do so, make sure to unregister your key if you're a license owner. To do this, open Justinmind, then go to Help -> Unregister key.

Please let me know how reinstalling works for you and if you're still seeing this error after this.

Best,

Danielle

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