Error has occured. See log file (after importing widget libraries)

Brooke Mcmichael.intern shared this problem ago

In Progress

Not able to open the 8.7.0 application, it's throwing an error message each time - " See the log file: C:\Users\(username)|Justinmind\8.7.0\configuration\1551091905438.log. "

This comes after I had imported a few widgets to the library the last time I used the application, don't know if that has anything to do with it.

Thanks!

Files:

The same problem

Replies (4)

Danielle Schneider ● 2 years ago

Thanks for letting us know about this and for attaching the log file! I've sent this to our team, and we'll get back to you with a resolution very soon.

Reply URL

Amaughan ● 2 years ago

I just installed and am having this problem.

Files:

Reply URL

Danielle Schneider ● 2 years ago

As you discovered by running Justinmind as an admin, there seems to be a permissions problem. We're not familiar with Ivanti, but it seems that it's limiting access to some files that our application needs to run.

URL

Amaughan ● 2 years ago

This software is awesome. I love it. There is so much to learn and do. I will be trying to get my company to start using this.

URL

Amaughan ● 2 years ago

Once I run it as a computer admin I got it to work. It doesn't work in my elevation software (Ivanti) so I am still playing with it.

Reply URL

Danielle Schneider ● 2 years ago

Brooke - after looking at the log files, we haven't been able to identify a reason why the error is occurring. We suggest you reinstall Justinmind from a fresh download, which you can do here: justinmind.com/download

Please let us know if this occurs again after reinstalling.

Reply URL