Download Free
 
New Topic
Community SupportTopicProblemUncategorized
Properties
Category Uncategorized
Similar Topics

Error has occured. See log file (after importing widget libraries)

Brooke Mcmichael.intern shared this problem 16 months ago
In Progress

Not able to open the 8.7.0 application, it's throwing an error message each time - " See the log file: C:\Users\(username)|Justinmind\8.7.0\configuration\1551091905438.log. "


This comes after I had imported a few widgets to the library the last time I used the application, don't know if that has anything to do with it.


Thanks!

Files: 1551091905438.log
2 The same problem

Comments (6)

photo
1
Danielle Schneider ● 16 months ago

Thanks for letting us know about this and for attaching the log file! I've sent this to our team, and we'll get back to you with a resolution very soon.

Reply
photo
1
Amaughan ● 16 months ago

I just installed and am having this problem.

Files: .log
Reply
photo
1
Danielle Schneider ● 16 months ago

As you discovered by running Justinmind as an admin, there seems to be a permissions problem. We're not familiar with Ivanti, but it seems that it's limiting access to some files that our application needs to run.

photo
1
Amaughan ● 16 months ago

This software is awesome. I love it. There is so much to learn and do. I will be trying to get my company to start using this.

photo
photo
1
Amaughan ● 16 months ago

Once I run it as a computer admin I got it to work. It doesn't work in my elevation software (Ivanti) so I am still playing with it.

Reply
photo
1
Danielle Schneider ● 16 months ago

Brooke - after looking at the log files, we haven't been able to identify a reason why the error is occurring. We suggest you reinstall Justinmind from a fresh download, which you can do here: justinmind.com/download

Please let us know if this occurs again after reinstalling.

Reply
Leave a Comment
 
Attach a file