Error has occured. See log file (after importing widget libraries)

Brooke Mcmichael.intern shared this problem 2 years ago

In Progress

Not able to open the 8.7.0 application, it's throwing an error message each time - " See the log file: C:\Users\(username)|Justinmind\8.7.0\configuration\1551091905438.log. "

This comes after I had imported a few widgets to the library the last time I used the application, don't know if that has anything to do with it.

Thanks!

Files: 1551091905438.log

The same problem

Comments (6)

Danielle Schneider ● 2 years ago

Thanks for letting us know about this and for attaching the log file! I've sent this to our team, and we'll get back to you with a resolution very soon.

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Amaughan ● 2 years ago

I just installed and am having this problem.

Files: .log

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Danielle Schneider ● 2 years ago

As you discovered by running Justinmind as an admin, there seems to be a permissions problem. We're not familiar with Ivanti, but it seems that it's limiting access to some files that our application needs to run.

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Amaughan ● 2 years ago

This software is awesome. I love it. There is so much to learn and do. I will be trying to get my company to start using this.

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Amaughan ● 2 years ago

Once I run it as a computer admin I got it to work. It doesn't work in my elevation software (Ivanti) so I am still playing with it.

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Danielle Schneider ● 2 years ago

Brooke - after looking at the log files, we haven't been able to identify a reason why the error is occurring. We suggest you reinstall Justinmind from a fresh download, which you can do here: justinmind.com/download

Please let us know if this occurs again after reinstalling.

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